How We Work
1. Engagement Through Managed Desks
Firms engage delivery services through a managed desk model.
Capacity is planned in advance and allocated across client work, avoiding ad-hoc task handling and last-minute resourcing.
2. Structured Workflows
All work enters through structured workflows.
Before processing:
- Source documents are validated
- Incomplete or non-compliant items are flagged
- Exceptions are identified early
This reduces rework and downstream issues.
3. Execution and Quality Control
Tasks are executed by trained delivery teams operating under defined standards.
Quality checkpoints and escalation paths are built into the workflow, ensuring issues are visible rather than hidden.
4. Escalation and Review
Items requiring judgement or clarification are escalated according to agreed processes.
Final decisions and approvals always remain with the Australian firm.
5. Continuous Improvement
Delivery performance is reviewed regularly.
Processes are refined, workloads adjusted, and desk structures optimised as firms grow and requirements change.
Connect with JQD Business Solutions
For operational and delivery enquiries
Management & Methodology: JQD
Phone
+61 413 433 393
hello@jqd.biz
Delivery & Operations
Unit J, Triple M Commercial Bldg., Doña Soledad Ave. cor. Australia St.,
Better Living Subd., Parañaque City 1711, Metro Manila
Quick Links
This is an operational discussion to confirm suitability
— no sales pressure or obligation.
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